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Terms and Conditions

Introduction

Welcome to TPOWER (the “Platform”, “we”, “us” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website and mobile applications (collectively, the “Services”). By registering for an account or using our Services, you agree to be bound by these Terms. If you do not agree, please do not access or use our Services.

Eligibility & Account Registration

To use the Services, you must (a) be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher); (b) provide true, accurate, current, and complete registration information; and (c) accept these Terms and our Privacy Policy. We reserve the right to verify your identity, restrict access, or close your account if any information is found to be false or incomplete.

Scope of Services

TPOWER offers online gaming, live casino, slot, and sports-betting services. The Services are provided solely for your personal entertainment and not for commercial or business purposes. We do not guarantee continuous or error-free access. We may modify, suspend, or terminate parts of the Services at any time without prior notice.

Account Security

You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use, breach of security, or any other suspicious activity. We reserve the right to suspend or terminate accounts that we reasonably suspect to be compromised, misused, or otherwise in breach of these Terms.

Deposits, Withdrawals & Transactions

All financial transactions – deposits, bets, winnings, withdrawals – must be conducted in accordance with the procedures set out by the Platform. You agree to use the payment methods we provide, and to comply with any relevant minimums, maximums, limits, or delays. Withdrawals may require identity verification and compliance with our Responsible Gaming policies. We reserve the right to delay or refuse a transaction if we suspect fraud, money laundering, regulatory non-compliance, or breach of these Terms.

Fair Play & Prohibited Conduct

You agree to play fairly, honestly, and in good faith. Prohibited conduct includes, but is not limited to: using bots, automated systems, or third-party software to gain an advantage; creating multiple accounts to exploit offers; using stolen or false credentials; colluding with other users to manipulate outcomes; and withdrawing winnings while suspected of misconduct. Any such breach may result in forfeiture of winnings, suspension, or termination of your account. As noted in industry terms, “users are prohibited from any form of manipulative interference” with games or services. 

Bonuses & Promotions

Our promotional offers – including welcome bonuses, cashback, loyalty rewards – are subject to specific terms and conditions which are set out on our Promotions page. You acknowledge that betting or wagering requirements may apply and that misuse of offers (for example, via multiple accounts or fraudulent behaviour) will lead to disqualification and forfeiture of bonus balances and winnings.

Intellectual Property

All content, trademarks, logos, software, games, graphics, and materials accessible through the Services are the property of TPOWER or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Services strictly according to these Terms. Any unauthorized copying, modification, distribution, or exploitation of our intellectual property is prohibited.

Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, protect, and process your personal information. We use encryption and industry standards to safeguard your data from theft or misuse, and we will only share your personal information where necessary (for example, regulatory compliance, fraud prevention, or as required by law). International data protection laws, such as GDPR, may apply as relevant. 

Limitation of Liability & Disclaimers

To the maximum extent permitted by law, TPOWER disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness for a particular purpose, or non-infringement. We are not liable for any indirect, incidental, consequential, punitive, or special damages arising out of your access to or use of the Services. Our total aggregate liability to you for any claim arising under these Terms shall not exceed the amount you have deposited or bet through your account in the six (6) months preceding the claim.

Termination, Suspension & Account Closure

We may suspend, restrict, or terminate your access to the Services with or without cause or notice, including if you breach these Terms, provide false information, or for regulatory or technical reasons. Upon termination, you must cease all use of the Services. Outstanding bets may be voided, and we reserve the right to withhold or refund in accordance with our policies.

Changes to Terms

We may update or amend these Terms at any time (for example, due to regulatory changes, business evolution, or technical necessity). When we do, we will post the updated version on our website and indicate the “Last Updated” date. Your continued use of the Services after the update constitutes your acceptance of the new Terms.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TPOWER is legitimately licensed and operating. Any dispute arising out of or related to these Terms shall be submitted to the competent courts of that jurisdiction or to binding arbitration if stipulated by local law. You may also seek to submit complaints via consumer protection/regulatory bodies applicable in your region.

Responsible Gaming

We support responsible and safe gaming. You agree to play within your means, to set deposit or loss limits if needed, and to exclude yourself from the Services if you feel your enjoyment is becoming problematic. We reserve the right to intervene if we detect behaviour consistent with problem venturing, fraud, or collusion. We may provide guidance, account restrictions or self-exclusion tools.

Miscellaneous

If any provision of these Terms is held invalid or unenforceable, it will be deemed modified so as to make it valid and enforceable while preserving its intent. Headings are for convenience only and do not affect interpretation. These Terms and any policy or rule referenced herein represent the entire agreement between you and TPOWER regarding the Services.